Pk like FAQ — All Your Questions Answered

To register on pk like, you need: an active Bangladeshi mobile number, an email address, your full name and date of birth (matching your NID), and you must be at least 18 years old. Registration is completely free and takes just 2–3 minutes.

No. Only one account per person is permitted on pk like. Any attempt to create multiple accounts using the same name, mobile number, email address, or IP address may result in all accounts being permanently closed and balances forfeited.

Once registration is complete via mobile OTP, you can start playing right away. However, KYC verification is required for large withdrawals — you'll need to upload a photo of your NID or passport. Verification is typically completed within 24–48 hours.

Yes, it can be changed. However, for security reasons this cannot be done directly. Contact the support team and they will update it after verifying your identity. An NID may be required for a number change.

Contact the support team to request account closure. Make sure to withdraw any remaining balance before closing. If you wish to close your account for Responsible Gaming reasons, The self-exclusion option Use it — it works faster.

On the Login Page Click "Forgot Password?". An OTP will be sent to your registered mobile number or email. Use the OTP to set a new password. The entire process takes about 2 minutes.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Try again after 30 minutes. If your account has been permanently suspended, contact support via live chat.

Your username cannot be changed after registration, so choose it carefully when signing up. Other details such as your name and email can be updated later.

In the registration form's There is a referral code field on the second step of registration. It must be entered at the time of registration — it cannot be added later. Both you and the person who shared the code will receive a bonus.

Small withdrawals may be processed without verification, but KYC is mandatory for larger amounts. Complete the verification by submitting your NID or passport. This is also important for your own security.

pk like supports deposits via bKash, Nagad, Rocket, and bank transfer. Funds are typically credited to your account within 5–15 minutes regardless of the method used.

The minimum deposit on pk like varies by payment method. bKash and Nagad generally accept deposits from as low as ৳100, while bank transfers may have a higher minimum. Check the payment section of your account for the latest limits.

pk like does not charge any extra fees for deposits. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transaction fees — this is subject to their individual policies.

bKash and Nagad deposits are usually credited instantly or within 5–15 minutes. Bank transfers may take 1–3 business days. If more than 1 hour has passed, contact support with your payment slip.

Contact the support team immediately and provide the transaction ID, date, and amount. pk like will do its best to resolve the issue as quickly as possible, but erroneous transactions cannot always be recovered. Always double-check the number before making a deposit.

Start by checking your internet connection. Then verify that the account number and instructions on the pk like deposit page are correct. If the issue persists, try a different method (e.g., bKash instead of Nagad). If nothing works, contact support.

Yes! New members receive a special welcome bonus on their first deposit at pk like. The bonus amount and terms are subject to change, so before depositing, On the Rewards page View current offers.

Yes. Deposits on pk like are available 24/7. Bank transfers may take slightly longer at night, but bKash and Nagad can be used at any time.

Daily and monthly deposit limits depend on your account verification level and payment method. You can also set your own deposit limits for Responsible Gaming purposes. Contact support for more details.

After logging in, go to the "Transaction History" section in your profile menu to view the status of all your deposits and withdrawals.

Withdrawals via bKash and Nagad are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Completed KYC verification helps speed up the process.

The minimum withdrawal on pk like is generally between ৳300–৳500. This may vary by method and account type. Check the withdrawal page for the latest information.

Pending means your request is being processed and will be completed within the normal timeframe. If it remains pending for more than 24 hours, contact support with your transaction ID.

Bonuses cannot be withdrawn directly. A bonus must meet a specific wagering requirement (e.g., 3x or 5x) before it converts to real money and becomes withdrawable. The terms for each bonus On the Rewards page Are provided in detail.

A withdrawal may be rejected for several reasons: incomplete KYC verification, insufficient balance, unmet bonus wagering requirements, or suspicious account activity. Contact support to find out the exact reason.

pk like generally has no strict limit on the number of daily withdrawals, though a maximum daily withdrawal amount may apply. This varies depending on your account level and verification status.

No. For security reasons, pk like only sends withdrawals to the mobile number or verified bank account registered on your account. Transfers to third-party numbers are not permitted.

After logging in, go to the "Transaction History" section in your profile. There you can view the date, amount, and status (completed/pending/cancelled) of all your withdrawals.

pk like offers a welcome bonus, first deposit bonus, daily cashback, reload bonus, referral bonus, VIP rewards, and special promotional offers. All current offers On the Rewards page View.

Yes, most bonuses have an expiry date. If not claimed or if wagering requirements are not met within the specified period — usually 7–30 days — the bonus will be forfeited. The expiry details are stated in each bonus's terms and conditions.

Wagering requirement means you must place bets totalling a set amount before withdrawing a bonus. For example, a ৳1,000 bonus with a 5x wagering requirement means you need to place ৳5,000 in bets before withdrawing.

Every bet placed on pk like earns you points. As points accumulate, your VIP level increases. Higher VIP levels unlock greater cashback, exclusive bonuses, faster withdrawals, and a dedicated personal account manager.

pk like returns a percentage of your net losses over a set period (daily or weekly) as cashback. The cashback rate and terms vary depending on your VIP level.

A referral bonus is credited when someone registers using your referral link and makes their first deposit. You'll typically receive the bonus within 24 hours of the deposit being confirmed.

Some bonuses can be cancelled before you start using them. However, once a bonus has been used — meaning bets have been placed — it generally cannot be cancelled. Any winnings earned from that bonus will also be forfeited upon cancellation.

Log in and on the Voucher Page Go to the deposit form and enter your code in the voucher code field. If the code is valid, the bonus will be applied automatically.

pk like offers Live Casino (baccarat, roulette, blackjack), Sports Betting (cricket, football, tennis), slots, crash games, fishing games, and much more. All games on the New Games Page View.

Yes, all games run smoothly on a mobile browser. For an even better experience, download the pk like mobile app (available for Android and iOS). on the Platform Page View app details.

pk like offers live tables with Bangla-speaking dealers, as well as a variety of tables hosted by international professional dealers. New tables are added regularly.

You can bet on cricket (IPL, BPL, World Cup), football (Premier League, La Liga, World Cup), tennis, badminton, basketball, e-sports, and many more. On the Betting Page View details.

Yes. All slots and RNG games on pk like use certified Random Number Generators (RNG), which are regularly audited by independent third parties. Live games are operated by real dealers.

pk like has disconnect protection — if your connection drops, the game is saved on the server and you can resume where you left off. However, in some games, a disconnection may cause the round to end automatically.

Free spins can be obtained in several ways: as part of a welcome bonus, through special promotions, as a VIP reward, or by landing specific symbols in certain slot games. Current free spin offers On the Rewards page View.

pk like uses 256-bit SSL encryption to keep all data secure. Passwords are stored in hashed form and personal information is never shared with third parties. For more details, In the Privacy Policy Read more.

When a login is detected from a new device, pk like sends an SMS alert to your mobile. You can also view all active sessions under "Login History" in your profile. If anything looks suspicious, change your password immediately and notify support.

No, never. pk like staff will never ask for your password, OTP, or banking details by phone, message, or email. If anyone requests this information in pk like's name, it is a scam — report it to our support team immediately.

Log in, go to Profile Settings, and enable two-factor authentication (2FA) under the "Security" section. You'll receive a mobile OTP with every login, significantly improving your account's security.

Contact Live Chat support immediately and request an urgent account freeze. You can then recover your account through identity verification. Make sure to note down all details of the hack — date, time, and what happened.

on the Platform Page You will find download links for both Android and iOS versions there. Android requires downloading an APK file; iOS users can install it directly from the App Store.

Yes, the pk like app offers everything available on the website — all games, deposits, withdrawals, bonuses, and Live Chat support. The app also includes push notifications and faster loading times.

Go to your phone's settings and enable the "Install from unknown sources" option. Then tap the APK file to install it. Once installed, you can turn that option off again for security.

When a new update is available, you'll receive a notification the next time you log in to the app. Platform Page Download the latest APK version and install it over the existing one to complete the update.

If the app is running slowly: clear the cache (Settings > Apps > pk like > Clear Cache), switch to a Wi-Fi connection, free up storage on your phone, and update to the latest version.

You can set your own self-exclusion period — from 6 months to permanently. Your account cannot be reactivated before the period ends. For more details, On the Responsible Gaming Page Read more.

Log in and go to the "Responsible Gaming" section in your profile settings. Set your daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing it requires a 7-day waiting period.

Key signs include: chasing losses by continuously increasing bets, hiding your gaming from family, being unable to stop, neglecting responsibilities due to gaming, and feeling restless when you cannot play. For more details, On the Responsible Gaming Page Read more.

A cooldown break can be set for anywhere between 24 hours and 6 months. During this period, you will not be able to log in or play. Once the period ends, you will need to manually reactivate your account.

Yes. A family member can also contact support on your behalf. pk like provides confidential advice and assistance. Feel free to reach out to support in Bangla — we're here to help.